SmartCare - Home (Dummy)


Regional partners

Click on the region's name to see the partners.

Friuli Venetia Giulia, IT

The Azienda Sanitaria Universitaria Integrata di Trieste - acting in SmartCare on behalf of Regione Friuli Venezia Giulia - is one of the six entities of the Regional Health System. Its mission is to provide a range of health and social care services to citizens, including community care for frail people, emergency interventions at home with rehabilitation and personalized integrated care for chronically ill.

In SmartCare, ASUITs will be responsible for the coordination of the project and is active in the work package on piloting of the first wave pilots.

Kärnten, AT

The provincial government of Kärnten (Carinthia) is represented in SmartCare through its office for social affairs (Amt für Arbeit und Soziales). In Carinthia at the present time around 7.800 clients are receiving ongoing mobile support from around 1.900 employees (trained nurses; nursing assistants, home helps). In 2000, the Regional Health Board started a telemedicine project aimed to establish coordinated telemedicine in Carinthia with services in the domain of teleradiology between hospitals, image sharing and a region-wide inpatient care record.

In SmartCare, Carinthia will consolidate these pilot projects and follow the piloting activities on the board of committed regions.

Baden-Württemberg, DE

Gesundes Kinzigtal Integrated Care is coordinated and managed by Gesundes Kinzigtal GmbH (“Healthy Kinzigtal Ltd.”), a regional integrated care management company. The company was founded in September 2005 by two organisations: the local physicians’ network MQNK (“Medizinisches Qualitätsnetz – Ärzteinitiative Kinzigtal e.V.) and OptiMedis AG, a German health care management company with a background in medical sociology and integrated care management. MQNK provides medical expertise and its members, being familiar with the region and its people, are aware of the strengths and shortcomings of the region’s health care system. OptiMedis AG brings into this partnership prevention and health economic as well as management know-how and the ability to provide monetary investment. 66.6% of Gesundes Kinzigtal GmbH’s shares are owned by MQNK members; thus it is ensured that the interests of local physicians remain dominant.

Region Syddanmark, DK

The Region of Southern Denmark consists of 22 Danish municipalities with a population of approximately 1.19 m inhabitants. The region’s main task is healthcare; it has direct responsibility for the running of the region’s five hospitals. For the inhabitants of the rural areas, who are often elderly people with a frail state of health, distances to both primary care clinics and hospitals are long. This is reinforced both by the current tendency in the Danish healthcare system to centralise treatment in large urban hospitals. Demands are now surfacing for a higher degree of innovation, flexibility, and efficiency. This calls for the further development of ICT solutions for healthcare, which takes high priority in the region. RSD has become a centre for innovation in healthcare and has a strong IT infrastructure. The healthcare IT infrastructure is based on programmes for continuity of care and health agreements between the different parties in the Danish healthcare system.

Region Syddanmark (RSD) is one of the first wave pilot sites in the SmartCare project. In addition, it is leading the work package on evaluation.

Tallinn, EE

East Tallinn Central Hospital is the third largest hospital in Estonia, with 626 beds and 532.932 outpatient consultations. It is located in Tallinn, the capital of Estonia. ETCH has been a municipality owned legal entity since 2001. It was established by merging seven of Tallinn's healthcare institutions: four hospitals, two policlinics and one diagnostic centre.

The Tallinn Social Welfare and Health Care Board is one of the bodies of Tallinn municipality responsible for social welfare together with the District Governments. Large healthcare institutions such as Foundation North Estonia Medical Centre, East Tallinn Central Hospital, West Tallinn Central Hospital, Foundation Tallinn Children’s Hospital (total of 7.400 employees) are located in Tallinn and treat residents of Tallinn, Harju County and other areas and countries.

In the SmartCare project, the Social Welfare and Health Care Board will be supervising the Estonian SmartCare pilot in the second wave of piloting.

Catalunya, ES

The Tic Salut Foundation was created in 2006 by the regional government’s Ministry of Health and its main specific objectives are to elaborate criteria, strategic orientation and useful information for the decision-making on Information and Communication Technologies in the health area. Its second mission is to introduce the newest technological applications in the health area which make the transfer of knowledge easier for health centres and professionals, thus improving the health services devoted to citizens. The Foundation is also active in domestic and international standardization activities.

Aragon, ES

SALUD is the public provider of healthcare care in Aragón and has a network composed of: 12 general hospitals, 110 primary health centres and 5 geriatric hospitals. Its vision is an outstanding healthcare service with a high level of customer satisfaction. The mission of the Aragaon healthcare service is ensuring easy and quick access to the service, understood as: promotion of healthy ways of life; prevention and protection against physical, environmental and biologic factors; provision of any care required in an illness situation; whilst keeping the highest degree of autonomy for patients in their environment and in society in order to meet all of their needs and expectations in terms of personal health.

In SmartCare, the Aragon healthcare service agency will be responsible for a first wave pilot site.

The Cruz Roja Espanola (Spanish Red Cross) focusses, among other things, on the improvement of the situation of the most vulnerable people. The healthcare services provided by Red Cross are currently running in two ways: home tele-assistance and mobile tele-care (indoor and outdoor). The target beneficiaries of such a service are elderly and victims of gender-violence.

Pais Vasco, ES

Kronikgune is the research centre created by the Department of Health and Consumers Affairs of the Basque Country (Spain) as part of the regional Strategy to Tackle the Challenge of chronic diseases in this region. The regional government is strongly committed to the transformation of Health Systems for the treatment of chronic patients, with a strong focus on prevention and promotion, on the role and autonomy of the patient, and on assuring continuity of care; hence promoting Aging Well and the independent living of older people.

Extremadura, ES

The Department of Autonomy and Promotion of Care (SEPAD) is attached to the competent Ministry in dependence matters. Its aim is to manage and administer services, benefits and geriatric problems from the Administration of the Autonomous Regions according to the objectives and principles of the Law 39/2006 (14th December) of Promotion of Personal Autonomy and Support for Dependant People; and development and coordination of social policies for support of disable and elderly people.

FUNDECYT is a non-profit organisation that has a fundamental role in economic development, structural and innovation strategy of Extremadura, encouraging technology transfer and technological development. Its main purpose is to promote projects to foster development of Science and Technology in the domain of "Science-Business Administration." This main objective is divided into the following, which constitute the main purpose of the activities and projects developed by FUNDECYT:

  • Promote the implementation of the culture of innovation and knowledge in business, government and research centres.
  • Promote synergies and interactions between the university, research centres, business organisations and the Public Administration.
  • Provide assistance to institutions, private enterprises and research centres with the aim to obtain international, European or national finance for R+D+i projects.
  • Identify the technology needs of companies and research centres, and promote technology transfer through sectorial studies, or compile and disseminate the available knowledge to improve scientific and technological development at the University, in R+D centres, and regional SMEs.
  • Participate in national and international events to know the latest trends in management policy of innovation and knowledge, to transfer the results to the business.
Murcia, ES

The Fundacion para la Formacion e Investigacion Sanitarias de la Regione de Murcia is a non-profit think tank set-up by the government of the autonomous community Murcia. Its main objective is knowledge management, project management as well as research and innovation in the field of the biomedical sciences. It has a teaching and research mandate in public health, including patient empowerment and health related domains such as the environment.

Etelä-Kariala, FI

The South Karelia District of Social and Health Services (EKSOTE), established in 2009, combines primary and secondary healthcare, elderly care and social care in a totally new way. The goal of this new organisation is to ensure equal access to social and health care services to all citizens in the region, across the boundaries of municipalities. The effectiveness of service delivery will be enhanced thanks to better co-operation of different social and health care organisations. One of the goals in South Karelia is to emphasise the importance of preventive healthcare and to empower citizens to take more responsibility for their own health and well-being.

Thessalia, EL

e-trikala SA is an SME, formed within the Municipality of Trikala. The Municipality is the basic stakeholder, owning 99%, while the remaining 1% is owned by the local Chambers of Commerce. By creating infrastructure and by providing services, e-Trikala continuously aims to develop ICT based applications, oriented to the improvement of all citizens’ everyday life, in a medium sized city, delivering new services related to the local way of life.

Attiki, EL

The Municipality of Palaio Faliro is one of the most historic municipalities in Athens. It is situated in the southern sector of the Region of Attica and has a population of around 100.000. Since 2010, a new legislative framework (KALLIKRATIS) sets out the boundaries for health and social services at regional and municipality level. Primary care, public health, prevention, health promotion, health education and social services will gradually be planned, provided, financed and monitored by Municipalities, having as a start point the beginning of 2013. A strategic decision has been made to support the introduction of innovative technologies (m-health and p–health) into everyday healthcare and social care delivery. Organisational changes aiming to integrate care to cut down costs and improve continuity of care are also put in place. The strategic inclusion of ICT services in the newly introduced integrated care services result in care provision schemes that follow the current state of the art citizen-centred health and social care.

The Municipality of Alimos is situated in the southern sector of the Region of Attica and has a population of around 50,000. It is a densely populated urban centre and relies mainly on tourism and recreational activities for development, since it has a well-developed seafront. Together with the neighbouring Municipalities of Alimos and Palaio Faliro, a population of about 250.000 citizens is covered. The three municipalities agreed on a cooperation in late December 2011 with a common goal of enhancing the quality and prolonging the life of citizens in a very stringent financial environment. By the end of March 2012, ESF funding was allocated from the Ministry of Health to the association of Municipalities in order to implement a programme including prevention, health promotion and health education activities for diabetes in the local population, supported by the use of e-health services.

The Municipality of Agios Dimitrios is situated in the southern eastern sector of the Region of Attica and has a permanent population of around 70.970, though it is estimated that the real population of the city is more than 85.000. Agios Dimitrios is a densely populated urban centre which relies mainly on commerce and local entrepreneurship.

VIDAVO is a health telematics company, highly specialised in the eHealth domain. The company provides telematics products and services (mainly focusing on the healthcare sector), envisaging the elevation of the quality of life of all citizens and is particularly involved in standardisation/ strategy issues. The company has experience in the implementation of R&D projects and in the development of sound business cases concerning the provision of novel services, based on ICT advances and focused research outcomes. Its human capital includes specialised professionals in telemedicine applications implementation, business development and commercialisation of innovative products, assessment of innovative personalised health (pHealth) systems with emphasis on chronic disease management implementation.

Hrvatska, CR

The Croatian society for health economics is an NGO, which has played a key role in introduc-ing pharmaco economics and principles of health economics to the Croatian health care system and policies. The society promotes innovative approach based on evidence and science in many areas of its work including health economics, health care digitalization, public health projects based on equity and availability. More than 120 members, doctors, pharmacists, sociologists, economists and researchers from correlated areas work in teams on projects based in this region (Croatia, Bosnia and Herzegovina, Serbia, Macedonia and Slovenia). CSPHE, leading institution for performing pharmacoeconomic and health economics studies (cost benefit, budget impact, cost of illness), tests ist own models and adapts already created ones. Moreover, the CSPHE performs several public health monitoring of compliance and indi-rect costs trends for patients with chronic diseases.

Veneto, IT

The Local Health Authority nr. 2 of Feltre covers an area of approximately 90.000 inhabitants that live in 18 municipalities and it has an area of 934.47 km². One of the main features of Veneto Region Health Model is the strong integration of health and social care guaranteed through a close cooperation between municipalities and the Local Health Authority. Due to this complex framework it has been necessary to develop and to implement an information management system in order to deliver a complex set of cares called Integrated In-home Care (ADI). The ADI involves health and social care for chronic disease patients. In addition to this, Veneto Region together with the local health authorities and the Municipalities has implemented a 24/7 Telemonitoring and Telecare integrated service. At anytime, in case of parameters over of range or call from the user, the operation center verify the signal and provide immediately to contact the competent center, both for medical, nursing, domestic or social assistance.

Noord-Brabant, NL

Smart Homes is an independent expert centre for smart houses and smart living. Smart Homes was established in 1998. Smart Homes has extensive knowledge in the area of smart houses, smart living, home networking and its use by residents. Its founder has particular experience of smart houses in the care sector, from 1992 up to the present time. From the beginning up to the present time, a lot of experience has been built up around acceptance by older people, problems with user system interaction, marketing of assistive technology, maintenance problems, cost calculations, ROI for investors, and business models. The centre carries out applied research projects in its demonstration house, the Smartest House of the Netherlands.

Rotterdam, NL

The municipality of Rotterdam is responsible for many matters concerning the 600.000 inhabitants of the city. The local government of Kralingen Crooswijk is responsible for welfare and activities for these groups. Central city and local government work closely together. Everyone is supported for the maximum to obtain their own care and welfare infrastructure. Within the framework of the law of social support, it means that it is expected of Rotterdam citizens that as much as possible they participate in own support, using informal care (collective networks).

Amadora, PT

Amadora is one of the largest cities in Portugal by population (despite the geographic area is only 23.8 km2 has a population of 175,558 inhabitants. The municipality of Amadora chairs the Social Network of Amadora (Rede social da Amadora). The municipality chairs this network that is a forum for coordination and pooling of efforts based on the adherence by local authorities and public or private entities for the eradication or alleviation of poverty and exclusion and promoting social development. The Social Network appears in the context of affirmation of a new generation of active social policies, based on accountability and mobilizes all of society and every individual in the effort to eradicate poverty and social exclusion in Portugal.

Portugal Telecom is the leading telecommunication and multimedia group in Portugal. The company's activity covers all segments of the telecommunications sector: wireline, mobile, multimedia, data and corporate solutions, strongly focused on the convergence of telecommunications with media and information technology areas. Portugal Telecom’s international footprint spreads to countries like Brazil, Cape Verde, Mozambique, Timor, Angola, Kenya, S. Tomé and Príncipe and Namibia. During the last two decades, PT has been an active participant in EU-funded projects and international telecommunications standards bodies (CEPT, ETSI, CCITT, ITU). The commitment to the promotion of co-operation with national and international R&D institutions has enabled PT to play a decisive role as an agent for the technological knowledge transfer between the market and the industry environments.

Misericordia of Amadora (SCMA) is a Non Profit Organisation, founded in 1987. Nowadays, the Organisation delivers daily support to 6000 Beneficiaries, in Amadora Council, and delivers Services in Geriatric; Health Cares, Social Support Education and After-School Activities, through a holistic and systemic Intervention: Gerontology and a quality support to elderly persons, it’s one of the core businesses of SCMA. Since 1987, the Organisation provides Services to elderly persons through Formal Carers. Nowadays, Misericordia of Amadora manages 2 Day Care Centers, supporting daily 100 seniors; 2 Nursing Homes, supporting daily 140 seniors; Home Support Services, supporting 139 seniors, 7 days a week; and a Long Term Care Facilities Unit supporting daily 140 seniors and vulnerable people; Meal Home Deliver Service providing 30 meals daily to the Community.

Kraljevo, RS

Belit ICT company was founded in Belgrade in 2000. The company has been able to establish close collaboration with financial institutions, governmental agencies and ministries. The realisation of many projects, financed by the European Union to improve the functionality of the state sector, has significantly contributed to the modernisation and standardisation of business in the country. Belit’s team of experts and professionals covers all segments of the development of information systems, namely design, development, implementation and all aspects of customer support. Through the use of the latest technologies, the creative group of engineers and programmers create highly functional, expandable, easy to use and maximum secure software solutions. Also, teams of experts deliver training, system maintenance, industrial design, and consultancy services to its clients.

The Studenica health centre is a unique medical institution that provides primary care at the Kraljevo Health, and secondary healthcare services in the General Hospital Kraljevo. Kraljevo Health provides primary care for approximately 140,000 residents living in the city of Kraljevo. The Health Department of General Medicine has 60 teams in 25 clinics in Kraljevo and one health station in Ušće. In addition, our health centre is working very successfully with other departments: the Health of children, Office of Women's Health, Department of Home Treatment, Occupational Medicine, Preventive and counselling centre for young people.

The Centre for Social Work in Kraljevo was established in 1960, and the work began in 1961. The Centre employs 49 workers. Most of the employees who perform technical and specialised tasks of social work have a higher education degree. Therefore, some of them have additional courses, training or specialisation to work in social care area. The Centre has also implemented numerous projects related to improving the situation of some of the most vulnerable groups in Serbian society. The project related to empowerment and independence of people with disabilities, called "The Word is Hope, Hope is Life", was realised with the help of the British Government.

Northern Ireland, UK

The regional Health & Social Care Board (HSCB) commissions health and social care services for the population of Northern Ireland, circa 1.8 million. The HSCB performances manages Health and Social Care Trusts within NI and contracts with primary care providers (GPs, pharmacists, dentists and optometrists) which directly provide services, in order to ensure that optimal quality and value for money is achieved, in line with government targets. HSCB has five committees – Local Commissioning Groups (LCGs) – which are coterminous with the Health and Social Care Trusts and are responsible for commissioning health and social care which addresses the needs of their local population. The Public Health Agency (PHA) is tasked with delivering health improvement and disease prevention across NI. The HSCB, PHA and HSCTs are accountable to the Department of Health, Social Services & Public Safety.

Scotland, UK

NHS 24 and the Scottish Centre for Telehealth & Telecare (SCTT) have been positioned to establish telehealth and telecare as an integral part of service delivery in order to help the people of Scotland live longer healthier lives at home, or in a homely setting. NHS 24 is a Special Health Board providing and facilitating the development of national telehealth and telecare services across Scotland, and is directly accountable to Scottish Ministers.

Further partners

AGE, the European Older People’s Platform aims to voice and promote the interests of older people in the European Union and to raise awareness of the issues that concern them most. Everyone in the European Union is increasingly affected by decisions taken by its institutions: the Council of Ministers, the Commission, the European Parliament and the Court of Justice. Decisions affect the daily lives of all its inhabitants - including older people. AGE Platform Europe is involved in a range of policy and information activities to put older people’s issues on the EU agenda and to support networking among older people’s groups.
The Assembly of European Regions (ARE) is, with more than 250 regional authorities from 35 countries as members, the largest independent interregional organisation in Europe, with over 265 million citizens living in its member regions. Created in 2006, the ARE e-he@lth network supports regions to embrace innovation and the potential offered by ICT in health and social care. The network adopts a multi-stakeholder approach and encourages regional politicians from ARE member regions to cooperate with their local stakeholders (local industry and SMEs, local universities, associations of patients and health professionals) in order to further develop and successfully deploy ICT for health.
The Continua Health Alliance is an industry initiative of almost 200 organisations that was established three years ago with the explicit goal of promoting and accelerating interoperability between personal health systems (PHS) and devices. The Continua Health Alliance (CHA) places interoperability of Personal Health Systems (PHS) at its core. CHA has developed the first ever guidelines for PHS interoperability. This makes CHA the world’s most prominent organisation targeting the development and promotion of PHS.
Eurocarers is a European association bringing together national organisations representing carers and those involved in research and development concerning carers’ issues. The organisation was formally established in Luxembourg in December 2006 and emanated from two European projects: “Carmen”, a networking project on integrated care, and “Eurofamcare”, a large research project on family carers of older persons.
The International Foundation for Integrated Care (IFIC) is a network that crosses organisational and professional boundaries to bring people together to advance the science, knowledge and adoption of integrated care policy and practice. The Foundation seeks to achieve this through the development and exchange of ideas among academics, researchers, managers, clinicians, policy makers and users and carers of services throughout the World. The International Foundation for Integrated Care (IFIC) will support learning exchanges between the SmartCare participants throughout the project through its website and also through specific events.
The European Federation of Nursing is the independent voice of the nursing profession. The EFN consists of National Nurses Associations from 34 EU Member States, working for the benefit of 6 million nurses throughout the European Union and Europe. The EFN is in the position to provide the national nursing associations of 34 European countries with the information necessary to create awareness among the current developments on eHealth. The EFN is a member of the Steering Group of the “European Innovation Partnership on Active and Healthy Ageing”, member of the “eHealth Stakeholders Group” and partner of the “eHealth Governance Initiative”. Together with EPF, the EFN participates in “Chain of Trust” looking at assessing and raising awareness of user perspective of telehealth.
The European Patients’ Forum (EPF) currently represents 54 member patient organisations operating at European and national level, and is the key interlocutor with the European Institutions to integrate a patient perspective in the healthcare debate. Through its EU wide membership, its secretariat and its effective governance structure, EPF is capable of very efficient programme management, knowledge building and dissemination. eHealth and integrated care are key operational priorities for EPF, as reflected in EPF Annual Workplan 2012. EPF contributes to the eHealth Stakeholders Group, liaises with OECD on eHealth issues, and has actively participated in the last 3 Annual eHealth Ministerial Conferences. EPF provided consistent input to EC for the Telemedicine Communication and wrote an editorial for the EU Health Portal Newsletter.
empirica has established itself as a leading European institute with a broad understanding of political, business and socio-economic issues surrounding eServices and telematics applications. The group has a permanent staff from a range of disciplines, including medicine / health, social care, IT engineering, (medical) informatics, economics, social, political, management and public administration sciences. This mix of qualifications combined with a well-established network of international partners allows easy formation of interdisciplinary and international teams well-tuned to the demands of newly developing markets or for new strategic and policy directions. In SmartCare, empirica is responsible for developing the SmartCare pathways together with the piloting regions and to systematically collect user requirements. It also leads the SmartCare dissemination work package.
The Allgemeine Ortskrankenkasse (AOK) Rheinland/Hamburg is a large regional German statutory health insurance company. Around 2,9 million people are insured under the AOK Rheinland/Hamburg - close to a third of the market share. AOK has developed its own structured treatment programmes for people with chronic diseases. These programmes benefit from scientific monitoring and evaluation, and an integrated quality management system to ensure their constant improvement. The AOK sets standards in other fields, too. Integrated care is a good example. Different stages in treatment - doctor's surgeries, hospital, nursing homes or rehabilitation - are coordinated for maximum efficiency. Patients are spared duplicate procedures and therapy is more effective.
Health Information Management Spain S.L. (HIM SL) is a fully owned subsidiary of HIM SA, the latter being a joint venture between HIM Ltd., a UK-based company specialised in ICT strategic consultancy, and Dedalus, the leading ICT supplier to the healthcare sector in Italy. Itwas created in 2014 to develop expertise in the fields of mathematic models to predict the impact of eHealth interventions on care systems, change management coaching in healthcare, and eHealth evaluation methodologies especially applied to ICT-supported integrated care. Through the expertise inherited from its parent company and newly develop within the company itself, HIM SL is able to accompany care organisation from the very early stages when planning to introduce ICT-based innovation in the care systems, through the implementation of it addressing the soft elements of it (engagement of the professionals) up to the a posteriori multi-dimensional evaluation of the intervention. Experimental data are feedback into the predictive mathematic models to iteratively fine-tune them and improve the accuracy of the predictive outcomes. Additionally, HIM SL has expertise in the field of exploitation of ICT-based innovation and runs, together with VTT and the Nordic Health Group, both from Finland, the AAL2Business service. This is provided under contract from the AAL Association and is aimed at helping projects funded by the AAL Joint Programme to reach the market. In the context of the AAL2Business service, HIM SL is responsible for the exploitation, of AAL solutions strand of activities.
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